Outlook Crashes when Opening Email with Images – How to Fix Issue?

Ashwani Tiwari | Published: November 24, 2020 | MS Outlook

MS Outlook is a desktop-based email application that provides multiple advanced features regarding personal information manager. But sometimes Outlook crashes when opening email with images. It can happen due to several reasons i.e. corrupted PST files, corrupted MS Outlook profile, large PST file crashes Outlook, etc. If you want to encounter such issues then, go through this blog to know the causes and solutions to open Outlook PST files in a healthy manner.  

Common Cause of Outlook Crashing

Such Outlook crashing situations are really annoying. These problems occur randomly, so it is very difficult to find out the cause behind such situation. However, the oversized PST file is one of the main causes that lead to Outlook data file corruption. A large size attachment in Outlook emails increases the size of Outlook PST files that which leads to Outlook crashes opening data file.

Therefore, in order to prevent Outlook profile from such kind of issues, Outlook users must maintain data files in Outlook mailbox. For this, split large size PST files into smaller parts with the help of a trustworthy third party software i.e. PST Splitter Software

How to Fix Outlook Crashes when Opening Email with Images?

In this section, we are going to provide you some instant solutions to fix the Outlook crashing issue. Sometimes, it may happen due to some normal mistakes that can be overcome by doing things in the right way. Just go through the below-mentioned solutions, and try to fix the error.

Method 1. Check the Antivirus

It is important to have a good antivirus into your system. Sometimes, the antivirus interferes with the system and installed programs that can lead to crashing issues. Due to this, Outlook data file crashes Outlook, especially when viewing attachments. Therefore, in order to fix the issue, check your antivirus updates, and disable email security features. Or, in the worst case, you can re-install your antivirus program.

Method 2. Share Attachments via Other Program

According to users, generally Outlook crashes when opening email with images  and when  a user tries to send an attachment through emails. In such cases, users can send attachment files using a different workaround. Supposedly, Outlook users had issues while sending attachment files with Word document, but they solved the issue by sending the file using PDF format.

Method 3. Install Latest Updates

If you encounter a sudden Outlook crashes opening data file issue then, you might be able to fix the issue by simply updating the latest version of the Outlook. 

  1. Open MS Outlook application.
  2. Go to File >> Office Account >> Office Updates >> Update Now.

Usually, Microsoft Outlook automatically installs the missing updates, you users should always check for the updates on their own. For this:

Method 4. Split Outlook Data Files

Oversized PST files may cause Outlook crashing problems due to data corruption. Large PST file crashes Outlook  so, when Outlook crashes when opening email with images, break the Outlook PST file with the help of advanced PST Splitter Software. This tool provides five different ways to split PST files such as split by size, year, date, folder, email id and category.

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Moreover, this advanced slit PST software enables users to split corrupted or damaged Outlook data items including emails, contacts, calendars, notes, etc. It is independent software as Outlook installation is not required while working with this utility to resolve Outlook crashing issue. 

Steps to Break Oversized PST into Smaller Parts

1.  Install and run the software on your system.

2. Add PST file and browse destination path to save resultant data.

3. Select required split option (split by size, folder, date, year, email id and category).

4. Check split information summary and click Next to begin the process.

5. Finally, the process to split PST is completed.

This application also provides a free demo version that can Split 50 Items without any data loss. But, in order to split more items and avail the full facility of the software, then you have to buy the licensed version of this software.


Outlook users reporting issues, like Outlook crashes when opening email with images In order to resolve such Outlook data file crashes Outlook problem, we have provided some solution. In the end, we have suggested a standalone solution to resolve all corruption issues in Outlook. With the PST Splitter Software, users can break the Outlook PST file to fix large PST file crashes Outlook. It can split PST in five unique ways without any data loss. Users can use the appropriate solution to overcome Outlook crashing issue, as per the requirement.