Exchange Not Receiving External Emails – Important Points Here
Microsoft has been established to be the foremost provider and application for initiative data sharing. However, MS exchange is one of the optimal applications developed with few advanced features for best data management. Although this is in demand widely. There are a few problems that create big issues for users. Here in this blog, we will discuss the most common issue is Exchange 2016 not receiving external emails.
This query was asked by multiple users on forums sites. Then, I decided to write content on it. Users faced these issues mainly during the installation and configuration of the exchange server. Users will be capable to send and receive e-mails on their computer, but Exchange Server will not be able to receive e-mails from external e-mail IDs. So, this blog will let you know the causes of this error and the solution to resolve this Exchange 2013 not receiving external emails.
Reasons Behind Exchange Server Not Receiving External Emails
- Firstly, Network connection issue with external network
- Force Reboot of Exchange Server
- Exchange Server not appropriately closed before
- Large and redundant applications are installed on the computer
- A huge number of applications used by Exchange Server at a time
- The huge size of the Exchange Server database file
- Damage or corrupt Exchange Server
- Malware and virus attacks on files
- An issue with system hardware
Also Read: How to Recover Purged Emails Exchange 2016
Resolve Exchange Server is Not Receiving External Email with Manual Solution
For example, a user uses MS Exchange Server 2019, 2016, 2013, and gets the same error all time they receive a new email. What happens in this circumstance is that when a user sends a test email, the MS Remote Connectivity Tool displays a few errors in the incoming SMTP email.
Now, to examine the problem, users should use MS Remote Connectivity Analyzer to check the status of incoming mail on the server, it will show the error again. Now to resolve the issue, to do this, follow these steps:
- To start the procedure, users require to set the local DNS server in the external DNS lookups
- After that, users can simply find these settings in the Servers Settings. Here, users can type the DNS server IP locally for the external DNS lookups
- Next, users have to restart both the services i.e. MS Exchange transport and Front-end transport service.
Exchange Not Receiving External Emails with Professional Solution
The above-mentioned solution is not a complete solution to fix exchange 2019, 2016, 2013, 2010, and 2007 not receiving external emails. Professional utility. Therefore, we suggested you try Exchange EDB Recovery Software to resolve your issue instantly. Its utility is 100% safe and secure.
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Final Verdict
The increasing popularity of the MS Exchange Server cannot be underrated. With its increasing number of users, the queries related to a few associated errors are also cumulative. In this blog, we have described all the main causes behind the Exchange server not receiving external emails. And, we also provide all possible solutions to fix exchange servers in 2019, 2016, 2013, 2010, 2007, not receiving external emails. Now it totally depends on users’ needs to fix the issue which solution they choose. Take decisions wisely.
