Ashwani Tiwari | Modified: April 8th, 2020 | Office 365
Are you familiar with the fact that Office 365 provides a number of shared mailboxes? What are these shared mailboxes? And how can we cope with these and what are Office 365 shared mailbox limitations? Basically, the shared mailbox is just a mailbox with limited resources, like size, that can be created with a full / complete mailbox license.
A Shared Mailbox in Office 365 is free and does not require a license, but there are limits to using Shared Mailbox. The size limit for free access in shared mailboxes is limited to 50GB capacity and cannot be accessed as a primary mailbox. It simply means that you must have a full license to attach to them. Therefore, in the upcoming section, we are going to explain Microsoft Office 365 shared mailbox limitations in an absolute way.
A shared mailbox is considered as an inbox that allows many people to send or receive mail from the same email address. It becomes good for the company that might want to share the load response to customer inquiries.
Let’s suppose that a member of the shared mailbox may respond to the sent mail to the shared address. Even a response will show as if the email is sent from a shared mailbox, rather than a single person.
There are some restrictions while using a Microsoft Office 365 shared mailbox. Some of them are listed below:
Example: A shared mailbox is not associated with an individual user and is broadly configured to access by several users like HR, Sales team, and departmental users.
Now after analyzing the properties of a shared mailbox in Office 365, if a user somehow needs to export the data of shared mailbox or needs backup, then there is no manual method for this task, but no worries, a trustworthy third party tool like Office 365 Backup Tool is a perfect way to export and backup Office 365 shared mailbox data. Users can easily extract data from their shared mailbox and save it to local storage.
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Microsoft Office 365 creates multiple shared mailboxes. In fact, these shared mailboxes have become crucial for businesses. However, there are some limitations to create a shared mailbox in Office 365 and it makes the user worried about data. Therefore, in this blog, we have covered limitations on Office 365 shared mailbox in a proper way. Make sure you understand Office 365 shared mailbox limitations as clearly as possible.