{"id":498,"date":"2022-07-11T17:17:23","date_gmt":"2022-07-11T11:47:23","guid":{"rendered":"https:\/\/www.softwarepro.org\/blog\/?p=498"},"modified":"2024-03-19T11:17:40","modified_gmt":"2024-03-19T05:47:40","slug":"external-hard-drive-shows-used-space-but-no-files-empty-folders","status":"publish","type":"post","link":"https:\/\/www.softwarepro.org\/blog\/external-hard-drive-shows-used-space-but-no-files-empty-folders\/","title":{"rendered":"External Hard Drive Shows Used Space But Empty Folders No Files [Solved]"},"content":{"rendered":"<p style=\"text-align: justify;\">The computer system stores entire files on an attached hard disk, i.e., an internal hard drive or an external hard drive. In many situations, the hard drive shows abnormal behavior, like when it doesn\u2019t contain any files but says it&#8217;s full. Also, in some cases, the hard drive shows a huge amount of used space but all folders are empty. These are the errors that can cause serious problems for normal users.\u00a0The computer&#8217;s internal hard drive is empty but shows as full. It&#8217;s a common problem faced by users. To resolve this issue and fix it, the external hard drive shows used space but no files. Read the complete post, and all possible reasons that caused this error are also explained here.<\/p>\r\n\r\n<div class=\"card-header text-center font-weight-bold\"><strong>Table of Contents<\/strong><a class=\"badge badge-primary toc-hv\" href=\"#\" data-bs-toggle=\"collapse\" data-bs-target=\"#toc\"><span style=\"color: #ff0000;\">Hide<\/span><\/a><\/div>\r\n<div class=\"card mb-5 bg-menu\">\r\n<div id=\"toc\" class=\"card-body collapse show\">\r\n<ol>\r\n \t<li style=\"list-style-type: none;\">\r\n<ol>\r\n \t<li style=\"list-style-type: none;\">\r\n<ol>\r\n \t<li><a class=\"scroll\" href=\"#quick\"> External Hard Drive Empty but Shows Used Space: Quick Solution<\/a><\/li>\r\n \t<li><a class=\"scroll\" href=\"#reason\">External Hard Drive Shows Used Space But No Files: Reason<\/a><\/li>\r\n \t<li><a class=\"scroll\" href=\"#manual\">External Hard Drive Showing Empty: Manually Approach <\/a><\/li>\r\n \t<li><a class=\"scroll\" href=\"#cmd\">Hard Drive Shows Empty via CMD <\/a><\/li>\r\n \t<li><a class=\"scroll\" href=\"#scan\">Hard Drive Appears Empty But isn&#8217;t: Scan Hard Disk<\/a><\/li>\r\n \t<li><a class=\"scroll\" href=\"#secure\">Secure Solution to Solve this Issue<\/a><\/li>\r\n \t<li><a class=\"scroll\" href=\"#final\">Conclusion Thought <\/a><\/li>\r\n \t<li><a class=\"scroll\" href=\"#faqs\">My Hard Drive Shows Empty But it&#8217;s Not &#8211; FAQS<\/a><\/li>\r\n<\/ol>\r\n<\/li>\r\n<\/ol>\r\n<\/li>\r\n<\/ol>\r\n<\/div>\r\n<\/div>\r\n<div class=\"alert alert-warning\">\r\n<h2 id=\"quick\"><strong>An Important Guide for You:<\/strong><\/h2>\r\n<p style=\"text-align: justify;\">Data saved on a hard disk is not 100% safe. Data loss can occur at any time. In such a situation, you need a trusted and secure solution to recover lost data and also <strong><a href=\"https:\/\/www.softwarepro.org\/blog\/remove-write-protection-external-hard-drive\/\" target=\"_blank\" rel=\"noopener\">remove write protection from external hard drive<\/a><\/strong>.<\/p>\r\n<p class=\"text-center mr-2\"><a class=\"btn btn-lg btn-success btn-md-block\" href=\"https:\/\/www.softwarepro.org\/download\/SYS0H4D5D\/22\" rel=\"nofollow\"> Download Now<\/a> <a class=\"btn btn-lg btn-orange btn-md-block\" href=\"https:\/\/www.softwarepro.org\/buy\/SYS0H4D5D\/22\" target=\"_blank\" rel=\"noopener noreferrer nofollow\"> Purchase Now<\/a><\/p>\r\n\r\n<\/div>\r\n<strong>4 Steps to Perform Lost File Recovery:<\/strong>\r\n<ol>\r\n \t<li><strong>Download<\/strong> the software and <b>install it<\/b>\u00a0on your computer.<\/li>\r\n \t<li><strong>Select the partition<\/strong> from which files disappeared and click on <strong>Scan<\/strong> to <strong>recover<\/strong> deleted files from the hard disk drive.<\/li>\r\n<\/ol>\r\n<img loading=\"lazy\" decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/systoolskart.com\/imgp\/hard-drive-data-recovery\/v18\/deleted\/1b.webp\" alt=\"Select partition\" width=\"922\" height=\"578\" \/>\r\n<ul>\r\n \t<li><strong>Preview<\/strong> disappeared data after performing recovery.<\/li>\r\n<\/ul>\r\n<img loading=\"lazy\" decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/systoolskart.com\/imgp\/hard-drive-data-recovery\/v18\/deleted\/5.webp\" alt=\"Preview disappeared data\" width=\"923\" height=\"579\" \/>\r\n<ul>\r\n \t<li>At last, click on the<strong> Save<\/strong> button to secure disappeared files<\/li>\r\n<\/ul>\r\n<img loading=\"lazy\" decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/systoolskart.com\/imgp\/hard-drive-data-recovery\/v18\/deleted\/13a.webp\" alt=\"Save button\" width=\"1091\" height=\"691\" \/>\r\n<h2 id=\"reason\">Hard Drive Empty But Shows Used Space Error &#8211;\u00a0 Reasons<\/h2>\r\n<p style=\"text-align: justify;\">There are basically four reasons why the PC shows abnormal behavior: the hard drive is empty but shows as full. All the reasons are listed here:<\/p>\r\n\r\n<ol>\r\n \t<li style=\"text-align: justify;\"><strong>Hard Disk Contains Hidden Files and Folders:<\/strong> If you are getting an error, an empty hard drive is showing used space. Then, there is a possibility that the files and folders are marked as hidden by you. It is done by changing the properties.<\/li>\r\n \t<li style=\"text-align: justify;\"><strong>Virus Attack on Hard Drive:<\/strong> The virus also creates a shortcut to all stored files and folders. If you are unable to open files or folders, alternatively, it turns into a shortcut or empty. It is possible that the hard drive is infected by a malware program called a virus.<\/li>\r\n \t<li style=\"text-align: justify;\"><strong>Hard Drive Files System Error: If<\/strong> the hard drive file system is corrupted or not updated, Then also, the user might experience my internal hard drive being empty but say it&#8217;s a full error in Windows OS.<\/li>\r\n \t<li style=\"text-align: justify;\"><strong>Hard Disk Mirror Image Damaged:<\/strong> The Microsoft Windows OS is unable to read files and folders if the hard disk mirror image is damaged. In this situation, I am also unable to view files and as a result, my hard drive is empty but shows full.<\/li>\r\n<\/ol>\r\n<div class=\"alert alert-danger\">\r\n\r\n<strong>Note: <a href=\"https:\/\/www.softwarepro.org\/blog\/restore-files-encrypted-by-cryptolocker-virus\/\" target=\"_blank\" rel=\"noopener\">Recover files encrypted by a CryptoLocker virus<\/a><\/strong>\r\n\r\n<\/div>\r\n<h3>Methods to Hard Drive is Empty But Shows as Full<\/h3>\r\n<p style=\"text-align: justify;\">The error that the external or internal hard drive is empty but says it is full can be fixed in various ways. Here we are going to explain the trusted and efficient methods to fix external hard drives that are empty but show used space. Read all methods carefully and perform the steps that best suit them.<\/p>\r\n\r\n<h3 id=\"manual\">Method 1: Unhide Hidden Files and Folders<\/h3>\r\n<p style=\"text-align: justify;\">Follow the steps and unhide all hidden files and folders in the Windows system.<\/p>\r\n\r\n<ol>\r\n \t<li>Press <strong>Windows + R key<\/strong> to open <strong>Run<\/strong> Window<\/li>\r\n \t<li>Type <strong>Control panel <\/strong>and hit Enter or OK button <img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-10641 size-full\" src=\"https:\/\/www.softwarepro.org\/blog\/wp-content\/uploads\/2018\/09\/control-1.png\" alt=\"empty hard drive showing used space\" width=\"481\" height=\"407\" \/><\/li>\r\n \t<li>Click on the\u00a0<strong>View tab<\/strong> and hit on <strong>Show hidden files, folders, and drives radio button.<img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-10642\" src=\"https:\/\/www.softwarepro.org\/blog\/wp-content\/uploads\/2018\/09\/show-1.jpg\" alt=\"drive empty but space used\" width=\"383\" height=\"476\" \/><\/strong><\/li>\r\n \t<li>After that, hit the OK button from the bottom of the <strong>File Explorer popup window<\/strong>.<\/li>\r\n<\/ol>\r\n<h3 id=\"cmd\">CMD Command to Unhide Files<\/h3>\r\n<ol>\r\n \t<li>Open <strong>Command Prompt (Admin)<\/strong><\/li>\r\n \t<li>Type <strong>DIR\/A f:-s<\/strong> (here <strong>f<\/strong> is the drive letter; replace it with your external hard drive letter)<\/li>\r\n \t<li>Now press the <strong>Enter<\/strong> key on the keyboard.<\/li>\r\n<\/ol>\r\n<h3 id=\"scan\">Method 2: Scan Hard Disk to Fix Hard Drive Appears Empty But Isn&#8217;t<\/h3>\r\n<p style=\"text-align: justify;\">Scan the hard drive, which shows abnormal behavior, like the hard drive being empty but showing full. For this, use any trusted antivirus. Follow the steps:<\/p>\r\n\r\n<ol>\r\n \t<li>Launch the <strong>Antivirus<\/strong> on your System<\/li>\r\n \t<li><strong>Scan<\/strong> the complete hard drive<\/li>\r\n \t<li>Fix errors if found<\/li>\r\n<\/ol>\r\n<h3>Method 3: Format Hard Drive to Resolve Hard Drive Empty But Shows Full Error<\/h3>\r\n<p style=\"text-align: justify;\">Attach the external hard disk to the Windows computer and format. After formatting, all files and folders will be erased. So, before formatting, keep in mind that you are going to lose all stored files and folders. If you have saved important data and don\u2019t want to lose it, then don\u2019t perform this method.<\/p>\r\n\r\n<h3 id=\"secure\">Method 4: Secure Files First &amp; Fix External Hard Drive Shows Used Space But Empty Folders<\/h3>\r\n<p style=\"text-align: justify;\">The hard drive contains important files but suddenly all the files disappeared. I tried all the above-mentioned solutions but nothing was found. Don\u2019t worry, try this professional way to fix an external hard drive that is empty but shows used space. We suggest you first recover all stored files and folders from the hard disk using this <a href=\"https:\/\/www.softwarepro.org\/recovery\/hard-drive\/\" target=\"_blank\" rel=\"noopener\"><strong>Hard Disk Recovery Wizard<\/strong><\/a> to <strong>r<\/strong>ecover deleted PST files.<\/p>\r\n<p style=\"text-align: justify;\">After getting all files, simply format the external hard drive showing empty in Windows 11, 10, 8.1, 8, 7. The utility is capable of retrieving permanently erased, corrupted, and formatted files. You need to download and install this utility on your Windows OS computer to <strong><a href=\"https:\/\/www.softwarepro.org\/blog\/how-to-recover-hard-drive-data-from-dead-computer\/\" target=\"_blank\" rel=\"noopener\">recover hard drive data from a dead computer<\/a><\/strong>. It is compatible with all Microsoft Windows versions.<\/p>\r\n\r\n<div class=\"alert alert-danger\">\r\n\r\n<strong>Also read: How to <a href=\"https:\/\/www.softwarepro.org\/blog\/how-to-recover-hard-drive-data-from-dead-computer\/\" target=\"_blank\" rel=\"noopener\">Recover Hard Drive Data from Dead Computer<\/a>?<\/strong>\r\n\r\n<\/div>\r\n<h4 id=\"final\">Conclusion<\/h4>\r\n<p style=\"text-align: justify;\">The hard drive is empty but shows used space, which restricts you from saving new files. All possible solutions are explained above. After performing the steps, you will be able to resolve the error that the external hard drive shows used space but empty folders.<\/p>\r\n\r\n<h4><strong>My Hard Drive Shows Empty But it&#8217;s Not\u2014FAQS<\/strong><\/h4>\r\n<strong class=\"schema-faq-question\">Q: external HDD full but no files in it\u2014why?<\/strong>\r\n<div class=\"schema-faq wp-block-yoast-faq-block\">\r\n<div id=\"faq-question-1587731547174\" class=\"schema-faq-section\">\r\n<p class=\"schema-faq-answer\">It can happen if the file is hidden or corrupted. In this post, you get a complete solution for both situations.<\/p>\r\n\r\n<\/div>\r\n<div id=\"faq-question-1587731565234\" class=\"schema-faq-section\">\r\n\r\n<strong class=\"schema-faq-question\">Q: Does an external hard drive show more space used than saved files?<\/strong>\r\n<p class=\"schema-faq-answer\">Take the latest backup and save all your files. After that, format the partition and then paste files back into the drive. But this will erase all hidden and recycle bin-moved files.<\/p>\r\n\r\n<\/div>\r\n<\/div>\r\n<!-- \/wp:post-content -->","protected":false},"excerpt":{"rendered":"<p>The computer system stores entire files on an attached hard disk, i.e., an internal hard drive or an external hard <\/p>\n","protected":false},"author":4,"featured_media":12041,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[65],"tags":[],"class_list":["post-498","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-data-recovery"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>External Hard Drive Shows Used Space But Empty Folders No File<\/title>\n<meta name=\"description\" content=\"The hard drive is empty but shows as full &amp; restricts saving new files. 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Fix external Hard drive shows used space but empty folders read blog.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.softwarepro.org\/blog\/external-hard-drive-shows-used-space-but-no-files-empty-folders\/\" \/>\n<meta property=\"og:site_name\" content=\"Technical Blog\" \/>\n<meta property=\"article:published_time\" content=\"2022-07-11T11:47:23+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-03-19T05:47:40+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.softwarepro.org\/blog\/wp-content\/uploads\/2022\/07\/full-storage-of-drive.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"750\" \/>\n\t<meta property=\"og:image:height\" content=\"430\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Deepa Pandey\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Deepa Pandey\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.softwarepro.org\\\/blog\\\/external-hard-drive-shows-used-space-but-no-files-empty-folders\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.softwarepro.org\\\/blog\\\/external-hard-drive-shows-used-space-but-no-files-empty-folders\\\/\"},\"author\":{\"name\":\"Deepa Pandey\",\"@id\":\"https:\\\/\\\/www.softwarepro.org\\\/blog\\\/#\\\/schema\\\/person\\\/45034a60dc1af4f8bdf0ff84de3e5247\"},\"headline\":\"External Hard Drive Shows Used Space But Empty Folders No Files [Solved]\",\"datePublished\":\"2022-07-11T11:47:23+00:00\",\"dateModified\":\"2024-03-19T05:47:40+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.softwarepro.org\\\/blog\\\/external-hard-drive-shows-used-space-but-no-files-empty-folders\\\/\"},\"wordCount\":1104,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/www.softwarepro.org\\\/blog\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.softwarepro.org\\\/blog\\\/external-hard-drive-shows-used-space-but-no-files-empty-folders\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.softwarepro.org\\\/blog\\\/wp-content\\\/uploads\\\/2022\\\/07\\\/full-storage-of-drive.jpg\",\"articleSection\":[\"Data Recovery\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.softwarepro.org\\\/blog\\\/external-hard-drive-shows-used-space-but-no-files-empty-folders\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.softwarepro.org\\\/blog\\\/external-hard-drive-shows-used-space-but-no-files-empty-folders\\\/\",\"url\":\"https:\\\/\\\/www.softwarepro.org\\\/blog\\\/external-hard-drive-shows-used-space-but-no-files-empty-folders\\\/\",\"name\":\"External Hard Drive Shows Used Space But Empty Folders No File\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.softwarepro.org\\\/blog\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.softwarepro.org\\\/blog\\\/external-hard-drive-shows-used-space-but-no-files-empty-folders\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.softwarepro.org\\\/blog\\\/external-hard-drive-shows-used-space-but-no-files-empty-folders\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.softwarepro.org\\\/blog\\\/wp-content\\\/uploads\\\/2022\\\/07\\\/full-storage-of-drive.jpg\",\"datePublished\":\"2022-07-11T11:47:23+00:00\",\"dateModified\":\"2024-03-19T05:47:40+00:00\",\"description\":\"The hard drive is empty but shows as full & restricts saving new files. 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